Our products are fully warranted against defects in materials and workmanship with a 15-year Warranty. If you’re unsatisfied with the products you purchased from IROION™ you can return your item(s) as follows:
- Items purchased online can be returned online or at return outlets within 60 days of purchase.
- You must have an original receipt or packing slip to complete your return.
- Items must be unused and returned with original packing.
- Buyer is responsible for all return shipping fees and charges.
If you are located outside the EU, you are responsible for returning the product to IROION™, as well as any associated costs. We cannot exchange one product for another at this time – thank you for your understanding. Please return your item(s) and place a new order at IROION™ online shop.